Back Office Support Services

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The back office is the part of the company that is made up of non-customer-oriented administration and support personnel. Back office functions include payroll, clearances, settlements, record keeping, regulatory compliance, accounting, and IT services. The back office service maintains the reputation of the organization in a highly competitive environment, initiates cost savings and manages risk. It is important to maintain a streamlined workflow in the back office, because this will allow the owner to concentrate on the strategic development of their business, instead of routine functions.

Benefits of our back office support services

Lower Operating Cost

As an offshore business, Allyant Group can offer competitive rates for the important day-to-day activities that are needed to keep your business running. This allows your company to be free of unnecessary payroll, office spaces and other operating expenses.

One-stop shop

Our back-office services are a highly recommended add-on, as we are able to save our client’s significant time. Especially within online business, time is money, and having to communicate with multiple parties to run your business can be a daunting task. As Allyant Group is taking care of your documentation, we know your business model and are safekeeping your information, we can provide speedy back-office support without needing extra taxing on your time.

Focus on your core business

Time is your most important asset within e-commerce, gaming and online business in general. The more you can dedicate to income-producing activities, the better. The management of a team, review and daily correspondence that is involved with running your business can take an essential part of your attention away from your core business. Allow Allyant Group to take care of these for you while you keep growing your business.

Access to back office team experience

Imagine the time investment needed to train a team, or explain your business to a third party. And the review and additional correspondence that would be involved with running your back office smoothly. Now, imagine the feeling of relief by knowing that with Allyant Group by your side, you do not need to concern yourself with that. Our experts bring 10+ years of experience in e-commerce, online gaming and digital business to the table. You can rely on Allyant Group and start your business without looking back, knowing that all administrative, financial and daily correspondence tasks are taken care of.

Access to advanced back-office technology

Technology evolves fast wherein a rich ICT environment is essential. This is why Allyant Group has made significant investments in the latest technology and automation, to keep all our client’s activities running smoothly. Based on the systems we have in place, any information or assistance you need is just a push of a button away.

Expand your business faster

When you know that you are supported by the best, you expand with confidence. With Allyant Group taking the mundane back office tasks off your hand, your attention can be 100% focused on growing your business.

Flexibility in growing your business

Make decisions easier and faster without worrying about commitments to staff. Try out new concepts, explore new territories and travel freely and at will. Allyant Group’s team will be diligently working on your day-to-day tasks while you discover new ways to expand your company.

Let our team take over the day-to-day minutiae and paperwork so that you can focus on your core business worry-free.

Our back office support services include but are not limited to

Signing & delivering legal paperwork

This includes paperwork needed for the Chamber of Commerce, Tax Authorities, Banks, Merchants, Service Providers, Affiliates or any other third parties.

Completion of compliance forms

Licensing requirements and compliance requirements are frequently updated. As such, we guarantee you full record maintenance, all your documentation up to date, needed forms submission and legal paperwork support as needed.

Bank account documentation

Bank account opening and management can be a daunting task. However, with Allyant Group this is a swift process, as our standing relationships allow us to work directly with dedicated account managers at all top-tier banks. We will have your offshore bank account opened and operational at record-breaking speed.

Correspondence with master license holders for gaming companies

Regularly, master license holders are likely to make inquiries about customer complaints or business practices. Allyant Group has the expertise to help you maintain a smooth relationship with the master license holder and protect your business from any interruptions.

Assistance with and making management decisions where needed

Allyant Group’s back office specialists all have personal work experience in the online gaming, e-commerce and digital business space. For you as a client, this is a game-changing asset. Our experts can help you with business insight, advice on service providers, affiliates or any other areas that you may need a sparring partner.

Maintaining company documents up to date

Operate your business worry-free while we take care of your relationships in the background. Good standing documents with the tax authorities, licensing authorities, banks and regulators are essential. Within our back office support services, we ensure that your documentation remains up to date and supplied timely to all these parties.

Yearly company registrations

Every year, your license, firm registration and third-party agreements will be reviewed and updated as necessary by our dedicated specialist. With Allyant Group you are safe from the risk of having outdated registrations affect your business.

Maintaining all KYC documents up to date with all relevant parties

KYC requirements are very dynamic, changing parallel with the speed of technology. Our back office experts ensure that whenever laws and regulations are updated, you are informed in a timely manner and your documents are updated and submitted properly.

Maintenance and review of agreements

We protect our clients at Allyant Group, at all costs. A common risk is getting stuck in having outdated or expired agreements, which can make your firm vulnerable. We regularly review all agreements and keep these up to date and assist you effectively in case you have the desire to be released of any agreement at the first possible opportunity.

Booking of financial transactions

Data entry of all financial transactions keeping your bookkeeping accurate and up to date. Have insight into your cash flow and the status of your organization on demand, whenever desired, as our administrative agents keep your bookkeeping up to date.

Domain purchasing and maintenance

As a digital business owner, the last thing we would want you to be concerned about is your domain. Within our network, we have access to the best and most secure domain purchasing processes, helping you protect your domain. We also review your domains regularly to ensure that your domain registrations are secure and up to date.

Table of Contents

    Frequently Asked Questions

    01 What are back office services?

    Back office services are settlements, management of the company’s expenses, clearances, as well as regulation of the work of other departments that are an integral part of business processes. An example of such regulation can be signing and delivery of legal documents, regulatory compliance, providing bank account documentation, keeping documents (including KYC) up to date, maintaining and verifying agreements, purchasing and maintaining a domain, and so on.

    02 What is included in back office services?

    Examples of our back office services are:

    1. Booking of daily financial transactions;

    2. Keeping compliance documents up to date;

    3. Maintenance and review of agreements;

    4. Company registrations;

    5. Maintaining and submitting bank account documentation;

    6. Correspondence with regulators;

    7. Signing and delivery of documents.

    And more. Allow our back office team to assess your business needs and we will recommend the best solutions for your organization.

    03 What is the difference between a front office and a back office?

    Working with clients is the main task of the front office. All those who build long-term relationships with partners and customers work here. The profit of the company depends on this category of employees. They should provide customers with a pleasant atmosphere for interaction.

    The back office service is focused on ensuring the work of departments responsible for the company’s activities in the market and managing selective routine processes.

    04 What are the fees for back-office support?

    At the moment, most positions in the back office are located away from the organization’s headquarters, as it is advantageous. Outsourcing has become a profitable alternative to a remote back office. Outsourced back office support on average is about $25 per hour.

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      Updated: April 12, 2024